What is the MSPA?The MSPA is the largest professional trade association dedicated to improving service quality using anonymous resources. With over 150 member companies worldwide, our diverse membership includes marketing research and merchandising companies, private investigation firms, training organizations and companies that specialize in providing mystery shopping services. Our member companies work with their clients to establish mechanisms to measure and improve levels of service. |
MSPA North AmericaMSPA North America Launches Its MSPA® Gold Certification DVD
Following an intensive two-year effort, MSPA North America has launched the DVD version of its popular MSPA® Gold Certification Program, which until now has been available only in the form of a full-day workshop. Click here for details. Click here to learn about a scam involving cashier's checks, supposedly for mystery shopping. MSPA Asia/PacificMSPA–Asia Pacific Fourth Conference MSPA EuropeMSPA Europe conference Berlin, Germany -21-23 May 2008 MSPA South AmericaMSPA has attempted to determine the level of support for forming an MSPA Region in South America. To date, an insufficient number of companies have stepped forward to join MSPA and support formation of a South American Region. If your company is interested, please let us know by sending an email to this email address, with your name, company name, and email address. We will notify you of future efforts to form a Region. |

