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American Express Survey Reinforces Value of Mystery Shopping

 

The results of a survey released on May 3, 2011 by American Express clearly bode well for companies that conduct mystery shopping programs and act on them.  The study quantifies the business benefits of good service and penalties for poor service, giving evidence in support of the value of mystery shopping programs. 

 


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FOR SHOPPERS

Stick with MSPA Companies to Avoid Scammers

Scammers pretending to be MSPA or member companies seek shopper details by email or telephone. Read on to learn how to avoid being scammed and how to engage with legitimate mystery shopping companies.

 


 

Mystery Shopping Providers Association North America BBB Business Review
 
LATEST NEWS

BBB lists top 10 scams from 2014, and some are familiar

Since scams are top of mind with an apparent phony IRS call coming to a woman in St. Cloud this week, it's topical to revisit what the Better Business Bureau says are the top 10 schemes of 2014.


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Mystery shopping jobs: Real or scam?

Looking for a new job for 2015, perhaps for some extra spending money? A job as a mystery shopper might sound perfect: promising you can make money while shopping.


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Bamboozled: 'Tis the season ... for mystery shopper scams right here in New Jersey

We could all use a little extra cash in our pockets during the holiday season. And that's what scammers are banking on. Bamboozled has received quite a few emails from readers across the country about mystery shopper scams. We want to make sure you're prepared if you're targeted — especially because one alleged scammer is using a North Bergen address.


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