Shopper

What is the MSPA?

The MSPA is the largest professional trade association dedicated to improving service quality using anonymous resources. With over 150 member companies worldwide, our diverse membership includes marketing research and merchandising companies, private investigation firms, training organizations and companies that specialize in providing mystery shopping services. Our member companies work with their clients to establish mechanisms to measure and improve levels of service.

MSPA North America

WATCH FOR SCAMMERS
Don't fall for Scammers' Email Spoofs! June 4, 2010...Read more...

MSPA North America to Meet in Chicago in 2010
The 2010 MSPA N.A. Annual Conference will be held at the Hotel InterContinental in Chicago, Illinois, September 21-23, 2010. Mark your calendars...click here for more details as they are confirmed!

MSPA North America Has Launched Its MSPA® Gold Certification DVD
Click here for details.




MSPA Asia/Pacific

MSPA Asia-Pacific 6th Annual Conference
Bali Islands, Indonesia
8 – 10 November 2010


The theme of this year's conference is Profiting from Mystery Shopping. A prestigious keynote speaker, Mr.Irfan Mustafa, VP & MD Yum! Restaurants - Middle East, North Africa, Pakistan & Turkey, will lead off our Conference!

We expect to have representatives from all over Asia and the rest of the world, with a larger worldwide contingent of mystery shopping company representatives from Asia, North America, Europe, and around the globe. Watch for details soon.